Alaska USA is following the direction of local, state and the federal government, as well as the Centers for Disease Control and Prevention (CDC) in its response to the current COVID-19 pandemic event. Check back regularly for updates on how we will continue to serve you during this time.
Alaska USA remains committed to providing the best member service possible while taking the following precautions to protect members and employees:
Alaska USA follows all state and local regulations regarding the usage of masks. If you are not vaccinated against Covid-19 we ask that you please wear a mask.
If you visit a branch while wearing a mask you may be asked to briefly remove it to identify yourself before entering. This step is necessary to ensure the safety of member accounts and financial information.
Please observe the in-branch signage and maintain social distancing while waiting.
Find a branchWe understand the financial pressures that communities have been under, and have been offering the following options to members:
For options to defer payments up to 60 days, call 800-992-2810
Log in to your Alaska USA account and click to view the details of your mortgage account. From the account details page, click on the link within the Important Coronavirus Alert, or call 877-747-5073 to see what options are available for you.
For options to defer payments up to 60 days, call 800-992-2810
For payment options, please contact us at 877-646-6670
For information and updates about PPP loans and forgiveness, visit our Paycheck Protection Page.
Still have questions or concerns? Call or email our Member Service Center for additional assistance.
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