Online banking is convenient, but it also needs to be safe. At Alaska USA, the security of your money and your personal information are among our top priorities. We take this responsibility seriously and work hard to make online banking as safe as possible.
We use several layers of internet security to keep your money safe and your personal information private. But we need your help to keep them safe and secure. We can do that by working together.
First, it’s important to understand what’s at stake.
If you think your personal information or accounts with Alaska USA have been compromised, call our Member Service Center immediately at 907-563-4567 or 800-525-9094. We’re available 24 hours a day, 7 days a week.
Personal information is any data that can be used to uniquely identify you. Examples are your full name, Social Security number, bank account numbers, and passport or driver’s license numbers. It can also include your email or mailing address, home or cell phone numbers, and more.
When someone steals your personal information to commit fraud, it’s called identity theft. They can use your information to drain your bank accounts, open fake credit card accounts, or take out loans in your name—piling up debt and ruining your credit.
Here are some do’s and don’ts to keep that from happening.
While the old saying, “if it seems too good to be true, it probably is” still fits, sometimes you want to make sure. Many people check things out on Fraud, Snopes, or on Truth or Fiction. But the best way to verify something? Pick up the phone and call to ask, using a phone number you look up yourself, not the phone number the potential scammer sends you.
Mobile carriers like AT&T, T-Mobile, and Verizon offer a service for consumers who receive texts that may involve scams. If you receive a fraudulent text, copy and forward it to 7726 (SPAM). Consider blocking the sender’s number as well.
We know our customers value the convenience of online banking, so we’ll do all we can to keep your money and your personal information safe. But you play an important role in this also, so we need your help. Working together, we can keep online banking safe.
There's never been a better time to become a member. Get in touch today!
You will need your Social Security Number, Government-issued ID, and information for funding your new account handy during the enrollment process.
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